Terms and Conditions

Online shop terms and conditions

  1. These Terms and Conditions  apply to goods supplied by Songhurst Caravan Online Accessories.
  2. A contract between you and Songhurst Caravan Online Accessories only exists when we have received and accepted your order and sent confirmation to the address or email address you have given.
  3. Songhurst Caravan Online Accessories may change these terms of sale without notice to you in relation to any future sales.
  4. The description and price of the goods available for order are shown on our website at the time you place your order.
  5. The goods are subject to availability. If  after placing your order the goods are not  in stock Songhurst Caravan Online Accessories will inform you as soon as possible. The option of waiting for the goods to come back into stock or a refund/Re-credit will be given.
  6. Delivery is included in all prices.
  7. Payment for goods can be made by Paypal/Credit Card/Debit Card. We do not store credit card details nor do we share any customer details with third parties.
  8. The goods  will be delivered to the address you give at the time of your order. Deliveries are not made outside the United Kingdom. Every effort will be made to deliver your goods as soon as possible after your order has been accepted.
  9. If delivery cannot be made to the address supplied Songhurst Caravan Online Accessories will inform you as soon as possible and refund or re-credit you any sum that has been paid by you.
  10. If there is no-one at the address to accept delivery we will attempt redelivery as soon as possible. You can  provide us with additional delivery details using ‘Order Notes’ at checkout on our website.
  11. You will become the owner of the goods once they have been delivered to you and thereby responsible for any future loss of or damage to them.
  12. We hope you will be happy with your purchase, however if you need to return any item we will refund or exchange it (excluding any carriage charges incurred) provided it is within 28 days of delivery, in it’s original packaging unused and with proof of purchase. The goods must be returned to the address shown on your invoice.
  13. Songhurst Caravan Online Accessories will only use the information you provide about yourself for the purpose of fulfilling your order. We will not use your details to send any marketing or any information that is not relevant to your order.
  14. These Terms and Conditions will be subject to English Law.